These Terms & Conditions govern your use of the Maison Living website and any purchases made through it. By accessing or using our website, you agree to be bound by these terms.
Last updated: 17 September 2024
About Us
Maison Living operates the website maisonliving.co.za.
For any queries, please contact us:
Email: info@maisonliving.co.za
Phone: +27 72 102 8629
Use of the Website
- You must be 18 years or older, or use this website under the supervision of a parent or legal guardian.
- You agree not to misuse the website, including but not limited to:
- Introducing malicious code or harmful material
- Attempting unauthorised access to systems or data
- Scraping, copying, or interfering with the website’s functionality
- We reserve the right to suspend or terminate access if misuse is suspected.
Products, Pricing & Availability
- We strive to ensure all product descriptions, pricing, and availability are accurate; however, errors may occur.
- Maison Living reserves the right to correct any errors and to update or cancel orders where necessary (a full refund will be issued if payment has already been made).
- Product images are for illustrative purposes only and actual items may vary depending on supplier batches.
- All prices are listed in South African Rand (ZAR) and include VAT unless stated otherwise.
Orders & Payment
- Placing an order constitutes an offer to purchase. Acceptance of your order occurs only once the goods have been dispatched and confirmation has been sent.
- We accept payment via EFT, card payments, and instant EFT through secure providers such as Yoco and Ozow.
- Orders may be cancelled or refunded if:
- Payment is not received or cannot be verified
- Fraud or unauthorised activity is suspected
- Stock is unavailable
Delivery
- Delivery terms form part of these Terms & Conditions and are detailed in our Shipping Policy.
- This includes information on processing times, delivery fees, acceptance of goods, reporting of damages or shortages, and risk of loss.
Returns, Exchanges & Refunds
- Our Returns & Exchanges Policy and Refund Policy apply to all purchases.
- We offer a 30-day return period for unused items in original packaging, along with free return shipping.
- Defective items are handled in accordance with manufacturer warranties and applicable consumer protection laws.
Warranty
- All products are covered by the applicable manufacturer’s warranty.
- Items may be referred to authorised service agents for inspection.
- Remedies may include repair, replacement, or refund, depending on the assessment and nature of the issue.
Limitation of Liability
- To the fullest extent permitted by law, Maison Living shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Nothing in these terms limits your rights under applicable South African consumer protection laws.
Intellectual Property
- All content on this website—including text, graphics, logos, images, and design elements—is the property of or licensed to Maison Living.
- Such content is protected by applicable intellectual property laws and may not be copied, reproduced, or distributed without prior written consent.
Privacy
- Your use of this website and any personal information you provide is governed by our Privacy Policy, in accordance with the Protection of Personal Information Act (POPIA).
Changes to These Terms
- Maison Living reserves the right to update or amend these Terms & Conditions at any time.
- The latest version will always be available on this page, with the updated effective date.
Governing Law & Jurisdiction
- These Terms & Conditions are governed by the laws of the Republic of South Africa.
- By using this website, you consent to the jurisdiction of South African courts in relation to any disputes.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: info@maisonliving.co.za
Phone: +27 72 102 8629
Maison Living — Trusted products, transparent terms.